One important thing that has to be kept in mind before choosing a car transport company is the amount of insurance coverage that will be provided by them while the car is in their custody. Most auto transport companies do provide an insurance policy to their clients so that if their car faces any damage while shipping they can get a claim.
All the insurance agreements and responsibility for damages between you and your auto transport company should be included within your contract. When a valuable classic, vintage race car has been shipped apart from general insurance, a temporary type of insurance coverage has to be covered. Such coverage may be available through your auto transport company and added to the cost of your vehicle?s transport.
Following things have to kept in mind:
According to law the auto transport company will be having an insurance certificate which can be collected. You can freely ask them certain questions like what kind of policies they have, if any damage occurs during shipping will it be covered or only certain parts of the car will be covered. Keep in mind that any assurances that the auto transport companies gives should be in writing. Just see that if there are any personal items in the car. If yes, then remove it.
The reason being the auto transport company will not cover any objects in the car. When you drop your car at the shipping company, a transport truck driver will inspect your vehicle before loading it to check is their any damage. Be with the transport truck driver during the examination. Again an inspection takes place during unloading to check if any damage has taken place during shipping. Be there will the inspection process takes place and note down all damages on the condition report before receiving the car. Try to carry a camera with you for documentation.
If you are taking possession of the car at night, try to do the inspection under bright lights. If you find any reason to file a claim, do it as soon as you take delivery of your vehicle.
If you do not note down the damages in the condition report it will be impossible to prove that the car transport company was responsible for the damages. If you feel that the auto transport company has not given full claim for your vehicle then you can file a complaint with your local better business bureau. You can also contact the U.S. Department if your vehicle was transported over state lines. But, U.S. department of transportation cannot help you if there is already a court judgment against the company.